Personal Information Collection
In order to place an order through the website, you will be required to register and create an online account. During this process, you will be required to provide valid and up-to-date personal information, including but not limited to your real name, date of birth, phone number and e-mail address, as well as other personal information as applicable, such as shipping address, billing address and payment details (collectively "Personal Information").
Monaco Jewelers takes the protection of your Personal Information very seriously and therefore additional information may be collected by Monaco Jewelers or its third party providers for security and anti-fraud purposes (see further information below).
Any Personal Information you make available to Monaco Jewelers is done so voluntarily, with your knowledge and consent when ordering creations or registering for services from Monaco Jewelers. We will request from you information that is mandatory (required by us to fulfill your order and meet our legal obligations) and non-mandatory (which you can give to us if you chose); if you choose not to provide the mandatory information requested then Monaco Jewelers may not be able to respond to your request or activate your option choices.
Cookies and related tracking technologies
We use technology such as "cookies" on our website to store your user ID and password, track selections and purchases, and enhance your shopping experience. Cookies are pieces of electronic information stored on your computer. You may disable cookies through the settings in your web browser, but if you do so, some parts of our website may not function properly. We may automatically track and collect information about your IP address, domain service, the type of computer and web browser you are using and the pages you visit (including by using web beacon and other equivalent technology). We collect this information so that we can administer and improve our system. We may share this aggregate information with advertisers, sponsors or other businesses.
Use of Personal Information
Monaco Jewelers will use your Personal Information:
• to process your order and complete the transaction;
• to send you information on our creations, promotions and events which may be of interest to you;
• for marketing research purposes relating to Monaco's business and satisfaction surveys;
• to customize, analyse and improve our products, services, technologies, communications, and relationship with you;
• to prevent fraud and other prohibited or illegal activities;
• to protect the security or integrity of our website including your Personal Information, our business, or our products or services; and
• to provide you with other services you may have requested (e.g. Repair Order Tracking).
Access to Personal Information
Except where stated otherwise, Monaco Jewelers will not share your Personal Information with any unaffiliated third party without your prior consent or unless required to do by law or legal process.
If Monaco Jewelers or substantially all of its assets are acquired as a result of an acquisition, merger, sale, reorganisation or liquidation, your Personal Information may be one of the transferred assets.
Personal Information collected will be stored and processed in the United States.
Joint use of Personal Information
The following information will be used jointly by Monaco Jewelers, Authorize.net, (providers of the on-line payment portal), your credit card company to
process payment of your order:
Your name and contact details including shipping and billing addresses;
Your credit card information;
The identification of the creations you have ordered;
The price paid for the creations you have ordered;
Information relating to your device (e.g. IP address, type of operating system)
Your credit card company is responsible for their use of your Personal Information and should be contacted directly with regard to any matter regarding their use of your Personal Information.
Monaco Jewelers is committed to protecting the security of your Personal Information. We will employ all reasonable technical and commercial measures to ensure that your Personal Information is held and used securely.
Note to minors and children
Note to parents and legal guardians
Monaco Jewelers will not intentionally collect Personal Information from persons lacking legal capacity to act. If you, as a parent or legal guardian are concerned that the person you are responsible for has registered for one of our services, wish to cancel his registration and have all details deleted, please contact us by email: firstname.lastname@example.org or write to us at the address below providing official documents establishing parental or guardian status.
If you request disclosure, correction, deletion or that Monaco Jewelers stop using your Personal Information, Monaco Jewelers will deal with such requests in accordance with
applicable laws and regulations. The deletion of your Personal Information or a request for Monaco Jewelers to stop using it will result in the cancellation of your
For any request concerning Personal Information and/or cancellation of registration to any services provided through Our Client Relations Center:
Or write to: Monaco Jewelers C/O Data Protection, 33955 Doheny Park Road, San Juan Capistrano, CA 92675, U.S.A.
Revised: April 2014